Terms of service

Overview

This website is operated by Luxzia Collection, a brand operated by luxereloved.by.zia (“we,” “us,” “our”). Throughout the site, the terms “we”, “us” and “our” refer to Luxzia Collection. We offer this website, including all information, tools, and services available from this site (collectively, the “Service”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a product from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have obtained parental or guardian consent to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright or intellectual property laws.

You must not transmit any viruses, malware, or destructive code.

Any breach of these Terms may result in immediate termination of your access to the Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks or technical changes to conform with devices or systems. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings are included for convenience only and do not affect the interpretation of these Terms.

Section 3 – Accuracy, Completeness & Timeliness Of Information

Information on this site is provided for general information purposes only. We do not guarantee that content is accurate, complete, or current, and you agree that reliance on such information is at your own risk.

We reserve the right to modify site content at any time without obligation to update any information.

Section 4 – Modifications To Service & Pricing

Prices for our products are subject to change without notice.

We may modify, suspend, or discontinue any part of the Service at any time without liability to you or any third party.

Section 5 – Products & Authenticity

Certain products are available exclusively online and may be available in limited quantities. All sales are subject to our Refund Policy [LINK].

We make every effort to display product images and descriptions accurately; however, colors and appearance may vary depending on your device or screen settings.

All products sold by Luxzia Collection are authentic luxury items, curated from trusted sources. However, we do not guarantee that products will meet personal expectations regarding wear, aging, or condition beyond what is described.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.

Section 6 – Billing & Account Information

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to orders that appear to be placed by resellers, dealers, or unauthorized third parties. Restrictions may apply to orders placed under the same customer account, payment method, billing address, or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address or other contact information provided at checkout. We are not responsible for failed communications due to inaccurate or outdated contact information.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our store. You further agree to promptly update your information, including email address, billing details, and payment credentials, to ensure successful order processing and communication.

For information regarding cancellations, returns, or refunds, please review our Refund Policy [LINK], which forms part of these Terms.

Gift Cards & Payment Methods

Gift cards are not eligible for purchase using installment-based, deferred, or “buy now, pay later” payment services, including Klarna. All gift card purchases must be paid in full at the time of checkout using an accepted payment method. We reserve the right to cancel any gift card order placed using an ineligible payment method.

Gift cards are subject to verification and fraud-prevention measures and are governed by our Gift Card Policy [LINK], which forms part of these Terms of Service.

Section 7 – Optional Third-Party Tools

We may provide access to third-party tools, applications, or services as part of the Services. These tools are provided “as is” and “as available,” and we do not monitor, control, or assume responsibility for their functionality, accuracy, or availability.

You acknowledge and agree that your use of any third-party tools is entirely at your own risk and discretion. We make no representations or warranties regarding third-party tools and shall not be liable for any damages or losses arising from their use.

Future features or tools introduced through the Services shall also be subject to these Terms of Service.

Section 8 – Third-Party Links

The Services may contain links to third-party websites, services, or resources that are not owned or controlled by Luxzia Collection. We are not responsible for the content, accuracy, availability, or practices of any third-party websites.

Your interaction with third-party websites is entirely at your own risk. We are not liable for any harm, loss, or damages arising from your access to or use of third-party products, services, or content. Any complaints, claims, or concerns regarding third-party offerings should be directed to the applicable third party.

Section 9 – User Feedback, Reviews & Submissions

If you submit feedback, reviews, comments, suggestions, or other content to us (collectively, “Submissions”), you grant Luxzia Collection a perpetual, irrevocable, worldwide, royalty-free, sublicensable right to use, reproduce, modify, publish, distribute, and display such Submissions in any medium and for any purpose, including marketing and promotional activities.

You represent and warrant that:

You own or control all rights to your Submissions;
Your Submissions do not infringe any third-party rights;
Your Submissions do not contain unlawful, misleading, defamatory, abusive, or obscene material.

We reserve the right, but are not obligated, to monitor, edit, or remove Submissions at our discretion.

Section 10 – Personal Information

Your submission of personal information through the Services is governed by our Privacy Policy [LINK]. By using our Services, you consent to the collection, use, and disclosure of personal information as described in that policy.

Section 11 – Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, shipping details, or promotions.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after an order has been submitted, without prior notice.

We are under no obligation to update or amend information except as required by law.

Section 12 – Prohibited Uses

You may not use the Services or any content for any unlawful purpose or in violation of these Terms. Prohibited uses include, but are not limited to:

Violating any applicable laws or regulations;
Infringing upon intellectual property rights;
Transmitting malicious code, malware, or viruses;
Collecting or tracking personal information of others without consent;
Attempting to interfere with the security or functionality of the Services;
Engaging in fraudulent, deceptive, or misleading conduct.

We reserve the right to suspend or terminate your access to the Services for any violation of this section.

Section 13 – Disclaimer Of Warranties & Limitation Of Liability

The Services and all products offered are provided “as is” and “as available,” without any warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.

To the fullest extent permitted by law, Luxzia Collection, its owners, affiliates, partners, employees, agents, and service providers shall not be liable for any injury, loss, claim, or damages of any kind arising from your use of the Services or products purchased, including indirect, incidental, punitive, special, or consequential damages.

In jurisdictions that do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Luxzia Collection, its owners, affiliates, partners, officers, employees, contractors, and service providers from any claims, losses, damages, liabilities, or expenses (including reasonable legal fees) arising out of or related to:

Your breach of these Terms;
Your violation of any law or third-party rights;
Your misuse of the Services.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed from the Terms, and the remaining provisions shall continue in full force and effect.

Section 16 – Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by discontinuing use of the Services.

We may terminate or suspend your access to the Services at any time, without notice, if we believe you have violated these Terms or engaged in conduct that may harm Luxzia Collection or other users. All obligations and liabilities incurred prior to termination shall survive termination.

Section 17 – Entire Agreement

These Terms of Service, together with any policies, guidelines, or operating rules posted by us on the website or referenced herein (including but not limited to our Privacy Policy, Refund Policy, Shipping Policy, and Gift Card Policy), constitute the entire agreement and understanding between you and Luxzia Collection regarding your use of the Services.

These Terms supersede all prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and Luxzia Collection. Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

You agree that any dispute, claim, or legal proceeding arising out of or relating to these Terms or your use of the Services shall be brought exclusively in the courts located within the Province of Ontario, and you hereby consent to the personal jurisdiction and venue of such courts.

Section 19 – Changes To Terms

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically for updates. Changes will become effective upon posting unless otherwise stated.

Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.